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The Power of Sales Renewals, Upsells, and a 360 Deg View

Dive into an essential session with Stuart Balcombe from Arrows, focusing on the critical areas of sales renewals, upsells, and a 360-degree customer view. This video offers actionable strategies for enhancing your sales process, customer retention, and revenue growth. Stuart brings valuable insights from his experience with early-stage software companies, emphasizing the importance of customer success and a proactive approach to renewals and upsells for sustainable business growth.

 

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Who Is Stuart Balcombe?

Stuart Balcombe is a dynamic Head of Growth at Arrows, specializing in enhancing customer onboarding processes within the HubSpot ecosystem. With a rich background spanning over eight years in the tech industry, Stuart has dedicated his career to aiding early-stage companies in developing and scaling innovative software products. His methodology is deeply rooted in understanding customer needs, embracing rapid iteration, and prioritizing outcomes over outputs.

A prolific writer and strategist, Stuart actively shares his insights on growth, product development, and the challenges of navigating the startup landscape. His expertise also extends to consulting on go-to-market strategies and optimizing processes in HubSpot, making him a valuable asset to any team. 

George is the "Chief HubSpot Helper" owner at George B. Thomas, LLCβ€”host of the HubHeroes podcast, Sidekick Strategies Expert Interviews podcast, and the Beyond Your Default podcast.

George helps companies streamline and grow using the right HubSpot CRM, marketing, sales, service, operations, and CMS tools. George has more than 30 years of sales and marketing experience and has been using HubSpot since 2012. George is a vault of valuable information, tactics, and strategies with an all-time high record-breaking 42+ HubSpot Academy certifications, including Inbound Marketing, Inbound Sales, Contextual Marketing, CMS Implementation, Email Marketing, and Content Marketing.

George utilizes his graphic design, web development, and HubSpot expertise to partner with, teach, and develop solutions for companies looking to build their businesses and increase revenue. George is a teacher and motivator at heart. His true passion is being a catalyst for growth and helping others be inspired, educated, and willing to work hard to achieve unlimited success!

In George's free time, he is a professional speaker, emcee, husband, father, and friend to many.

Who Is George B. Thomas? 

George B Thomas Motivational Professional Speaker

 

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Stuart dropped some serious knowledge bombs during this event.