Inbound Strategy for Marketing, Sales, + Service
Yes, we’re a proud HubSpot partner agency, but we’re more than marketers. We’re creative storytellers. We’re passionate sales enablement professionals. We’re committed service professionals. In short, we’re the trusted allies in holistic brand excellence you’re looking for.
Holistic Inbound Strategies for Marketing, Sales, and Service Excellence
Sidekick Strategies excels in advanced inbound strategies that go beyond usual marketing, combining marketing, sales, and service effectively. As a HubSpot partner, we use our skills in storytelling, sales support, and top-notch service to help you excel in your brand's overall performance. Our customized methods make sure every part of your business gains from focused, impactful inbound tactics, increasing visitor numbers, lead generation, and customer loyalty.
Your Business Inbound Toolkit
Inbound is so much more than marketing. Today, the most successful inbound business strategies are a seamlessly harmonious blend of marketing, sales, and service.
Inbound Marketing
Creating content (written, audio, and visual) that drives traffic, generates leads, and enables sales, with support from nurturing email campaigns, social media promotion, and more.
Inbound Sales
Enabling your sales team with the content, tools, and technology they need to drive more effective conversations with prospects, increase close rates, and decrease time-wasting administrative tasks.
Inbound Service
Empowering your customer service representatives to create exceptional outcomes and true moments of delight with enhanced communication, feedback collection, and technology.
Attract with Inbound Marketing
Our approach to inbound marketing ensures you’re attracting the right people with the content and campaigns they need at exactly the right time.
Research
Using a blend of SEO-driven keyword research and extensive audience research, we develop a focused content strategy that targets every part of the buyer’s journey to becoming a customer.
Personalization
Leveraging HubSpot’s suite of personalization tools including naming tokens, dynamic smart content based on behavior, and more, every visitor will feel supported in their unique journey.
Optimization
Relying on extensive expertise in on-page SEO principles, as well as UX best practices rooted in customer behavior data, we optimize every element of your inbound campaigns.
Social Media
We look to social media for three distinct purposes – content promotion and distribution, elevation of thought leaders, and fostering a community of like-minded peers and buyers.
Email Marketing
Through proactive campaign outreach and reactive nurturing workflows based on lead conversions and behavior, we capitalize on email’s timeless power to drive big results.
Iteration
Utilizing HubSpot’s powerful reporting and analytics tools, we measure, manage, revise, and iterate with data-driven decision-making. There’s no set-it-and-forget-it with us.
Engage with Inbound Sales
Inbound sales is all about crafting a dazzling, alchemic blend of scalable automation technology and human-centric strategy to help your sales team more effortlessly and effectively convert qualified leads into excited customers, without wasting time.
Sales Content
It’s not enough to create content that attracts. You also need truly sales enabling content that helps your reps close more deals with genuinely qualified leads faster. Thankfully, sales enablement content is our specialty.
CRM Technology
HubSpot Sales Hub features an expansive set of sales tools, capabilities, and features that makes it easy to streamline your sales processes, monitor performance, and keep your pipelines organized in real-time.
Personalized Approach
We help coach and train your sales reps to adopt a more personalized approach, teaching them how to intuitively adapt their processes, scripts, and approaches to the specific needs of every prospect they engage with.
Consultative Selling
Today’s buyers are turned off by traditional aggressive sales approaches and reps that are clearly bottom-line driven. We help position your sales reps as trusted advisors who are genuinely there to help your buyers.
Sales Automation
In addition to powerful pipeline, and performance tools, HubSpot also offers a wide array of sales automation features including templates, sequences, and more, making delivering a powerful sales experience easier than ever.
Team Alignment
Finally, we can help you unite your marketing and sales departments as a unified revenue team, working together in harmony to achieve their goals. This is one of the most effective ways to increase sales numbers.
Delight with Inbound Service
Your brand experience doesn’t end when a prospect becomes a buyer. Instead, with the right approach to service, you can transform your new customers into passionate brand evangelists who may offer extended sources of revenue generation later on.
Proactive Support
We can help you anticipate the needs and questions of your customers to create service strategies that enable you to address their challenges before they need to reach out to you. That’s how you delight customers.
Feedback Loops
Together, we’ll implement customer communication loops to regularly collect their feedback. This helps not only continuously improve your customer service protocols, but also the products and services you sell.
Your Community
We create spaces for your customers to connect with each other, as well as your brand. This creates an epicenter of learning for your customers, while also fostering a sense of community and belonging with your brand.
Service Technology
HubSpot Service Hub is a dynamic CRM platform that makes it easy to streamline your processes, empower self-education for your reps, and monitor service delivery metrics in real-time for coaching opportunities.
Service Automation
In addition to offering a sophisticated way to modernize your service operations, HubSpot Service Hub’s ticketing system, knowledge base, and other tools make it easy to automate your human-centric approach to service.
Service Training
Finally, we can empower your service team to deliver truly delightful experiences to your customers every single time with training that focuses on both the technology and the humanity of what it takes to excel in service.
Our Inbound Capabilities Toolbox
Given our collective decades of experience in HubSpot, inbound marketing, sales, and service, we’re the Sidekicks you need to reach your goals. Here is a snapshot of a few of our inbound core competencies and areas of expertise.
So many options to choose. | |||
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HubSpot Marketing Hub |
HubSpot Sales Hub |
HubSpot Service Hub |
HubSpot CMS Hub |
SEO Content Strategy |
Thought Leadership Content Strategy |
Sales Enablement Content Strategy |
HubSpot Integrations |
SMS Strategies |
Direct Mail Campaigns |
On-Page + Technical SEO |
Email Marketing |
Social Media Marketing |
Campaign Creation + Management |
HubSpot Reporting + Analytics |
Business Video Strategy |
HubSpot Buyer Personas |
Online Course Strategy + Creation |
Landing Page Creation + Optimization |
HubSpot Workflows |
Lead Nurturing Campaigns |
Sales Sequences + Templates |
Customer Service Ticketing |
Customer Service Knowledge Bases |
Service Automation |
Sales + Marketing Alignment |
Podcast Strategy + Production |
Why Choose Sidekick Strategies?
As a certified HubSpot Agency Partner, our team of inbound experts have decades of collective experience in developing powerful, revenue-driving HubSpot lead scoring strategies for organizations just like yours.
HubSpot Certified
We possess almost 100 HubSpot certifications (and counting!) among our team members.
Results-Driven
We’re not paper-pushers. We work tirelessly to drive measurable results for our clients.
Fun + Professional
Yes, we work hard and are passionate about what we do. But we also love to have fun!
Start Your Inbound Success Story Today!
Even if you’re not sure where to start with inbound, we can help be a sounding board and guide you to the right solutions you need. Schedule a time to talk, we’re excited to meet you!
LETS ROCK AND ROLLInbound Strategy FAQs
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What is inbound marketing?
It's a holistic approach to marketing that attracts customers through valuable content and interactions. Inbound marketing positions your brand as the leading authority in what it is you do or sell through selfless education that is tightly aligned to the needs, goals, and challenges of your ideal buyers.
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How does inbound marketing differ from traditional marketing?
Traditional marketing approaches often rely on cold, outbound approaches (advertising, direct mail, and so on) to generate leads and drive more sales. Inbound, on the other hand, is all about earning attention through organic interactions. However, it’s worth noting that the most successful inbound marketing programs seamlessly integrate traditional outbound tactics where it makes the most sense across the buyer’s journey. Inbound isn’t an all-or-nothing approach.
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Why is SEO important in inbound marketing?
SEO – which means optimizing content (website pages, blogs, landing pages, etc.) to rank as well as possible in search engine rules – helps your content get found by the right people, increasing your visibility and credibility. Of course, SEO is an art and a science that requires a deft touch, as well as a deep understanding of what search engines look for in well-ranking content,
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Can inbound help with lead generation?
Absolutely! Quite frankly, that’s the point of it! Inbound is meant to help you drive more qualified leads into your sales pipeline. Of course, we also encourage working to align your marketing and sales teams so they are working and communicating more effectively together, as a lack of alignment can often negatively impact your ability to generate qualified leads for your business.
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How does social media fit into inbound marketing?
Social media is a powerful tool for engaging with your audience and sharing valuable content. Social media, depending on your business goals and your audience, can be a great way to build a community that educates and fosters meaningful relationships.
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What role does content play in inbound marketing?
Content is the cornerstone of inbound, providing value and establishing your brand as an authority. A great content strategy addresses each stage of the buyer’s journey with selfless education that empowers your leads with knowledge.
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How does email marketing integrate with your inbound strategies?
Email marketing is key for nurturing leads and providing personalized content. In sales and service contexts, email is also a powerful way to help nurture prospects and existing customers.
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What is HubSpot, and how does it help?
HubSpot is an all-in-one marketing, sales, service, and operations solution that enables businesses to grow better, with the intuitive, accessible, sophisticated technology they need to succeed.
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How long does it take to see results from inbound marketing?
While it can vary, most businesses see noticeable results within a few months. The positive results of inbound are cumulative over time, so think of it as a marathon, not a sprint.
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Is inbound marketing suitable for small businesses?
Yes, it's scalable and effective for businesses of all sizes.
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How do you measure the success of an inbound strategy?
Through metrics like website traffic, lead conversion rates, and customer engagement. We also look at close rates, sales cycle lengths, website session retention and length, and email and social metrics.
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Can inbound improve customer retention?
Definitely. When you do it right, inbound makes it easy to focus on delighting customers, leading to higher retention rates. You can also use the feedback you collect to create more empowering educational content, and improve your products and services.
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What's the first step in developing an inbound strategy?
Understanding your audience and defining your goals.
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Can inbound marketing work for B2B companies?
Yes, it's highly effective for B2B, focusing on building relationships and providing solutions.
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How does inbound marketing support sales teams?
By providing sales with insights and qualified leads, making their job easier. Again, as we stated above, we strongly encourage you to also undertake a focus on fostering sales and marketing alignment with your teams to maximize results and reduce wasted efforts.
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What makes a good inbound marketing campaign?
A mix of great content, SEO, social media engagement, and lead nurturing.
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How important is mobile optimization in inbound marketing?
Extremely. Most users access content via mobile devices, and search engines are weighting website user experiences more than ever in their ranking factors – particularly how well your website and content seamlessly adapt across different device types.
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Can I integrate inbound marketing with other marketing efforts?
Yes, it complements and enhances other marketing strategies.
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How do I get started with inbound marketing?
Partner with an experienced agency like Sidekick Strategies to guide you!